Privacy Policy for 77vb

1 Information We Collect

77vb collects personal data through several channels — directly from you when you register or interact with the platform, automatically through your use of the site, and in limited cases from trusted third-party verification partners. The categories of data we collect are described below.

1.1 Registration & Account Data

When you create a 77vb account, we collect the following information:

• Full legal name — as it appears on your government-issued identity document.
• Date of birth — to verify that you meet the 18+ age requirement.
• Residential address — including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar) and postal code.
• Email address — used for account communications and security alerts.
• Mobile phone number — used for two-factor authentication and withdrawal verification.
• Username and encrypted password — stored as a one-way cryptographic hash; we never store your password in plain text.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies or scans of:

• National Identity Card (NID) or passport.
• Proof of address document (e.g., utility bill, bank statement).
• Proof of payment method ownership (e.g., bKash, Nagad, or Rocket account screenshot).
• Source of funds documentation where enhanced due diligence is required.

These documents are handled with the highest level of confidentiality and are used exclusively for identity verification, fraud prevention, and compliance with anti-money laundering (AML) obligations. They are not used for marketing purposes.

1.3 Transaction & Financial Data

We record all financial transactions conducted on your 77vb account, including:

• Deposit amounts, dates, and payment methods (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard).
• Withdrawal requests, amounts, and processing status.
• Bonus credits, wagering activity, and promotional redemptions.
• Account balance history.

We do not store full card numbers or full mobile wallet PINs. Payment transactions are processed through encrypted payment gateway connections. Only tokenised or masked payment references are retained in our systems.

1.4 Gameplay & Behavioural Data

To operate a fair platform and fulfil our responsible gaming obligations, we automatically record:

• Games played, bet amounts, game outcomes, and session durations.
• Sports betting markets accessed, odds accepted, and settlement results.
• Session login times, logout times, and time spent on specific game categories.
• Responsible gaming tool usage — including any deposit limits, session time limits, or cooling-off periods you activate.

1.5 Technical & Device Data

When you visit and use the 77vb platform, our systems automatically collect:

• IP address and approximate geographic location (country and city level).
• Device type, operating system, and browser type and version.
• Referring URL, pages viewed, and click-path data.
• Session identifiers and cookie data (see the Cookies section for full details).

2 How We Use Your Data

77vb processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes listed below, and we do not use your data for automated profiling that produces legal or similarly significant effects without human review.

Service Delivery

The primary use of your data is to deliver the 77vb gaming and betting service — creating and managing your account, processing deposits and withdrawals via bKash, Nagad, and Rocket, crediting bonuses, and providing access to casino games, live dealer tables, and sports betting markets including BPL cricket, IPL, T20 World Cup, and football.

Identity Verification & Fraud Prevention

We use registration data and KYC documents to verify your identity and age, and to detect and prevent fraudulent activity, collusion, money laundering, and unauthorised account access. This is both a legal obligation and a core commitment to maintaining a fair platform for all 77vb players.

Responsible Gaming

Your gameplay and transaction data is analysed to identify patterns that may suggest problem gambling behaviour. Where such patterns are identified, 77vb may proactively reach out with responsible gaming information, apply account safeguards, or prompt you to review your deposit limits. This use of data is central to our player welfare obligations.

Communications

We use your email address and mobile number to send you:

• Account-related notifications (login alerts, password resets, withdrawal confirmations).
• Promotional communications about 77vb offers, new games, and seasonal campaigns — but only where you have consented to receive such communications, or where permitted under applicable law for existing customers.
• Important platform updates (changes to these terms, scheduled maintenance, security notices).

You can opt out of promotional communications at any time by contacting our support team at [email protected]. Transactional and security communications cannot be opted out of while your account is active.

Legal & Compliance Obligations

77vb is obligated to retain certain records for defined periods to comply with financial regulations and to respond to lawful requests from Bangladeshi authorities. Your data will be disclosed to regulatory or law enforcement bodies where we are legally required to do so, without prior notice to you in cases where advance notice would compromise an investigation.

3 Data Sharing & Third Parties

77vb does not sell your personal data. We do not share your data with third-party advertising networks or data brokers. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Processors

To process deposits and withdrawals, we share the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or international card networks (Visa, Mastercard). These processors operate under their own privacy policies and are bound by strict data processing agreements with 77vb. We share only what is required to complete the transaction — we do not share your full profile, gameplay history, or KYC documents with payment providers.

Identity Verification Partners

For KYC verification purposes, we may use trusted third-party identity verification services. These partners receive your identity documents solely to perform the verification check and are contractually prohibited from using your data for any other purpose.

Game Providers

Games on the 77vb platform are provided by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe. These providers receive a session token and game-specific transaction data to operate the game — they do not receive your full personal profile, payment details, or KYC documents.

Legal & Regulatory Disclosure

We may be required to disclose your data to Bangladeshi law enforcement, financial intelligence units, or other competent authorities in response to a lawful order, court order, or regulatory requirement. In all such cases, we disclose only the data specifically requested and maintain a record of all such disclosures in our compliance logs.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of 77vb's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via email in advance of any such transfer, and the acquiring entity will be required to honour this Privacy Policy or provide you with a comparable level of protection.

4 Cookies & Tracking Technologies

The 77vb platform uses cookies and similar technologies (local storage, session tokens) to keep the site functioning correctly, remember your preferences, maintain your login session, and analyse how the platform is used so we can improve it. We do not use third-party advertising cookies or cross-site tracking pixels.

Managing Cookies

You can control cookie settings through your web browser. Most modern browsers allow you to view, block, or delete cookies via their settings menu. Please note that disabling strictly necessary cookies will prevent you from logging in to your 77vb account and using core platform features. Disabling functional or analytics cookies will not prevent you from playing but may affect your experience.

On mobile devices, cookie controls are typically available through your browser app's privacy or site data settings. If you use the 77vb mobile web interface, the same browser-level cookie controls apply.

5 Data Security & Retention

77vb takes the security of your personal data seriously. We implement a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or destruction.

Technical Security Measures

• SSL/TLS Encryption: All data in transit between your browser or device and the 77vb platform is encrypted using TLS 1.2 or higher.
• Password Hashing: Passwords are stored as irreversible cryptographic hashes using modern hashing algorithms. We are unable to retrieve your plain-text password — if you forget it, a reset link is required.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their accounts. This adds a time-based one-time code (sent to your registered mobile number) as a second verification step at login and withdrawal.
• Intrusion Detection: Our infrastructure is monitored continuously for suspicious activity, unusual login patterns, and potential data breaches. Alerts are escalated to our security team in real time.
• Access Controls: Internal access to personal data is governed by role-based permissions. Staff members access only the data categories necessary for their specific job functions.

Data Retention Periods

We retain your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law:

• Account data: Retained for the duration of your account plus 5 years after closure.
• Transaction records: Retained for 7 years from the date of the transaction for financial compliance purposes.
• KYC documents: Retained for 5 years from the date of verification or account closure, whichever is later.
• Support communications: Retained for 3 years from the date of the last communication in a case thread.
• Analytics and log data: Retained in aggregated or anonymised form for up to 24 months; raw server logs are purged after 90 days.
• Marketing consent records: Retained for the duration of your account and for 2 years following opt-out, as evidence of consent management.

Data Breach Response

In the event of a confirmed personal data breach that poses a risk to your rights and freedoms, 77vb will notify affected players via their registered email address as promptly as reasonably practicable — and in any case within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories and approximate volume of data affected, the likely consequences, and the measures we have taken or propose to take to address it.

6 Your Privacy Rights

As a 77vb player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us in writing at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days — we will notify you if an extension is necessary.

Please note that some of these rights are subject to exemptions — for example, we cannot erase data that we are legally required to retain for financial compliance or AML purposes. Where an exemption applies, we will explain this clearly in our response to your request.

7 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 77vb has handled your personal data, please contact our data protection team in writing:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Request" or "Data Complaint" as your email subject for faster routing.
• Response Time: We aim to acknowledge all privacy-related enquiries within 5 business days and resolve them within 30 calendar days.

Complaints

If you are not satisfied with our response to a privacy concern or data rights request, you have the right to escalate your complaint. 77vb takes all privacy complaints seriously and will conduct a formal internal review of any escalated complaint. If after exhausting our internal complaints process you remain dissatisfied, you may seek independent dispute resolution or pursue any remedy available to you under applicable law in Bangladesh.

Updates to This Privacy Policy

77vb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When a material change is made, we will update the "Last Updated" date at the top of this page and, where the change significantly affects your rights, notify you via your registered email address. We encourage you to review this page periodically. Continued use of the 77vb platform after a policy update constitutes acceptance of the revised Privacy Policy.

This Privacy Policy was last reviewed and updated on 1 January 2026. It is published in English and the English-language version is authoritative in all matters of interpretation.